[slinkelist] Getting help from Nirvis

[Ron Chrisley]

Hi,

Can somebody give me some general advice about getting help from Nirvis?  I
have posted here several times and after several weeks haven't even received
an acknowledgement of my posting, while I have seen others email questions
(some difficult, some that are answered in the help files) and they get a
response from Colby on the same day.  Has anyone else had this problem of
not receiving a response?

Since I have had no response to my messages posted on this list, I have
recently started forwarding them to Nirvis directly, but it is still the
case that people who have posted here later than that are being responded to
instantly even though my email is unanswered.

Cheers,

Ron Chrisley