[slinkelist] Sony Slink lawsuit?

[Ben Lawrence]

> -----Original Message-----
> From: MRJonesTEX@aol.com [mailto:MRJonesTEX@aol.com]
> Sent: Friday, March 10, 2000 4:13 PM
> To: ben@lawrence.net
> Subject: Sony TVs, Receivers, CDs, VCRs, DVDs with S-Link Litigation -
> yourshare
>
>
> If you have purchased a Sony TV, DVD, CD, VCR, or Receiver with
> the S-Link
> feature (or supposedly with S-Link in the case of the KV-27V66) .
> . . you may
> well find that you have an opportunity to secure a refund of part
> or all of
> your purchase price, or a replacement with a new unit at no cost to you.
>
> As I was replacing/upgrading my stereo-television equipment in
> our den with
> newer equipment several years ago, I paid the extra money to make
> sure that
> all of the individual components had the S-Link feature.
>
> Guess what . . . when I finally finished purchasing all my components and
> tried to hook them up together so they would work conveniently, I
> couldn't
> get them to work.
>
> Dozens of hours and multiple telephone calls to Sony didn't work
> and I gave
> up!
>
> Some of you have probably been accumulating Sony A/V components
> with S-Link
> and won't know that it apparently doesn't work as advertised
> until you pay a
> premium to acquire other Sony components.
>
> What I didn't know was that apparently there are "known
> incompatibilities"
> (per Sony technical rep) among Sony components with the S-Link
> feature . . .
> that many of us were finding that purchasing components with the S-Link
> feature didn't assure "seamlessly" integrating our expensive Sony
> products. .
> . and, that a complaint had even been made to the Federal Trade
> Commission
> about this apparently fraudulent advertising and lack of functionality.
Anybody else get this e-mail?  Don't know who this guy is or where he got my
e-mail but I am guessing he culled it from this list.

Regards,

Ben Lawrence
Melbourne, FL

>
> The final straw came when I purchased a new television and DVD for our
> bedroom from a store here in Austin - both TV and DVD from Sony,
> supposedly
> S-Link compatible - and discovered that they weren't.
> Incredibly, despite
> the fact that the Home Theatre Planner, the Sony website, and the
> Fax-on-Demand service said the KV-27V66 had S-Link . . . there
> was no female
> S-Link connector on the rear of the set.
>
> Isn't the Internet wonderful . . . after hours with Circuit City and Sony
> trying to fix my problem and to make sure that no-one else was a
> victim of
> this misrepresentation . . . I went on the Net and discovered
> that many of
> you had the same problems as me.
>
> And that quite a few had complained to Sony individually and
> gotten virtually
> nowhere.
>
> Finally, a couple of us came to the realization that Sony had no
> intention of
> responding to us individually despite the inherent problems and apparent
> misrepresentation with S-Link connections . . . that although
> they knew that
> they had design flaws which precluded functionality, they were
> stonewalling
> and not being helpful.
>
> We are getting a law firm to represent those of us who have
> purchased a Sony
> product (supposedly with the S-Link feature) . . . and trying to
> prove that .
> . . "united we stand, divided we fall"!
>
> If you would like to participate by joining our group (there will
> be no cost
> to you), please reply with the following:
>
> Your Name
> Your Address
> Your Telephone Number
> Your Fax Number (if you have one)
> Your E-mail address
> The Model Numbers of your Sony product with S-Link
> Approximate date of purchase and store purchased from
>
> We'll keep you posted . . . Thanks
>
> Yours in "The Link"
>
> Milton Jones
> mrjonestex@aol.com
> 512/327-8252